Privacy Policy

Effective Date: 7th Nov 2023

The Art Hotel is committed to protecting your privacy and safeguarding your personal information while you use our Application. This Privacy Policy explains how we collect, use, disclose, and protect your data. By using our mobile app, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: We may collect information such as your name, email address, phone number, and payment information when you make hotel reservations or engage with our app’s features.
• Usage Data: We collect information about how you use the app, including your interactions, preferences, and location data.
• Device Information: We may collect device information, including device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use your data for the following purposes:

• Reservation Management: To process and manage your hotel reservations.
• Customer Support: To provide customer support and assistance.
• App Improvement: To analyze and enhance the functionality and user experience of our app.
• Marketing: To send you promotional offers, news, and updates, with your consent.

3. Data Security

We take data security seriously and employ industry-standard measures to protect your information. This includes:

• Data Encryption: We use encryption to secure data in transit and at rest.
• Access Controls: Only authorized personnel have access to your data and are bound by strict confidentiality obligations.
• Regular Security Audits: We conduct regular security audits to ensure the ongoing safety of your data.

4. Data Sharing

We do not sell, rent, or trade your data to third parties for marketing purposes. However, we may share your data in the following circumstances:

• Service Providers: We may share data with third-party service providers who assist us in providing our services.
• Legal Obligations: We may disclose your data when required by law or to protect our rights and interests.

5. Your Choices

You have control over your data:

• Opt-Out: You can opt out of receiving promotional emails and notifications from us.
• Access and Correction: You can request access to and correction of your data.

6. Children’s Privacy

Our app is not intended for use by children under the age of 16, and we do not knowingly collect information from children.

7. Changes to this Policy

We may update this Privacy Policy from time to time, and an y changes will be posted here. Your continued use of our app after such updates constitute your acceptance of the changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@arthotelng.com.

By using The Art Hotel Mobile Application, you agree to the terms outlined in this Privacy Policy. We are dedicated to protecting your privacy and ensuring a safe and enjoyable experience when using our app.